Terms and Conditions
Visara Naturals
Visara Naturals is a company registered under the laws of India, trading under the brand name “Visara Naturals” (referred to as the “Website Provider”) and offers the content and services available on this website (https://visaranaturals.in/, referred to as the “Site”) subject to the following Terms and Conditions and the Privacy Policy, along with other terms, conditions, and policies found throughout our Site, all of which are considered integral parts of these Terms and Conditions (collectively, the “Terms and Conditions”).
General
To access and utilize this Site, you must be at least 18 years old. If you are a minor, you require prior authorization from your guardian to access and use this Site.By accessing or using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions without limitation or qualification. If you do not agree to these Terms and Conditions, you must refrain from using our Site/services. We reserve the right to amend the terms herein at any time by publishing such modifications on the Site. Any modifications will be effective from the date of publication on the Site.
Privacy
Please review our privacy policy to understand our privacy practices.
Pricing and Payment
Our Site displays the prices of our products in Indian rupees.
Prices, products, and services may be subject to change at the discretion of the Website Provider.
We reserve the right to rectify any errors, inaccuracies, or omissions related to product descriptions, pricing, offers, and availability, and to modify or cancel orders if any information on the Site is found to be inaccurate at any time without prior notice (even after you have submitted your order).
The Site utilizes the services of a third-party payment processing provider for handling payments made on the Site. Your use of the payment gateway is subject to adherence to the terms and conditions of use specified by the payment processing provider(s), over which we have no control. You acknowledge and understand that the payment gateway services provided through the Site are owned, controlled, and operated by the payment processing provider(s), and therefore, the Website Provider does not guarantee the timeliness of such services or the transfer of payments through such services.
We are not liable for any loss or damage arising directly or indirectly from the rejection of authorization for any transaction due to the cardholder exceeding the preset limit mutually agreed upon by us with our bank from time to time.
Delivery and Shipping
We aim to deliver all orders within 7 days of receiving the order. However, there may be variations in delivery times, but we strive to keep these to a minimum. For information regarding delivery timelines for bulk orders, please contact [email protected]
Sales are conducted on a “first come, first served” basis. Once merchandise is sold out, it may not be restocked. We do not guarantee the availability of any product in our stock, and we will notify you only when an item is sold out.
All deliveries require the signature of the named individual, so please ensure you are available at your chosen delivery address to receive the purchased products.
We reserve the right to cancel your order due to inventory issues, internal issues, strikes, interstate regulations, delivery disruptions, etc. We will notify you of the cancellation and offer a refund.
Currently, we only ship products to customers located in India.
Return, Exchange, and Cancellation:
Our return and exchange policy applies to goods sold directly by Visara Naturals, with no exceptions for third-party sales. Any changes to the policy will be reflected on this page.
Exchanges, returns, and refunds are subject to the discretion of the Website Provider. Typically, due to the nature of the products sold on the Site, exchanges and refunds are not entertained.
Requests for exchanges/returns should be made via email, quoting the order number and providing a photograph of the product, to – [email protected] Please note that returned/exchanged goods (accepted by us for return/exchange) should retain the original label. Damaged goods or goods without labels will be returned to the customer without a refund.
For more details regarding exchange/return/refund policies, please contact [email protected].
Products and Services for Personal Use:
The products and services described on this Site, including any samples, are intended for personal use only. Resale of merchandise purchased from the Website Provider is not permitted without prior permission.
We reserve the right to refuse or limit orders placed by dealers, resellers, or distributors, or orders that violate these Terms and Conditions. In the event of a change or cancellation of an order, we will attempt to notify you using the email, mailing address, or telephone number provided at the time of ordering.
For bulk orders, please email [email protected].
Accuracy of Information
We strive to provide accurate descriptions of our products on the Site. However, except to the extent implied by applicable law, we do not warrant that the product descriptions, colors, information, or other content available on the website are accurate, complete, reliable, current, or error-free.
The products sold through the Site are locally sourced and hand-made, promoting a zero-waste lifestyle without compromising quality. Therefore, you acknowledge that there may be variations in the products due to factors such as climatic conditions, seasonal changes, traditional processes, etc.
Intellectual Property Rights
All information and content available on the Site, including but not limited to trademarks, logos, service marks, text, graphics, button icons, images, audio clips, data compilations, and software, are the property of Visara Naturals and are protected by Indian intellectual property laws.
Except as required under applicable law, neither the Content nor any portion of this Site may be used, reproduced, duplicated, copied, sold, resold, modified, or otherwise exploited, in whole or in part, for any purpose without our express, prior written consent.
For clarification, unlimited or wholesale reproduction or copying of the content for commercial or non-commercial purposes is not permitted.
Your Obligations and Responsibilities
In accessing or using the Site, you agree to comply with these Terms and Conditions and any special warnings or instructions posted on the website. You shall act in accordance with the law, customs, and in good faith. You may not make any changes or alterations to the website, its Content, or services that may impair the integrity or operation of the website in any way. If you breach any obligations set forth in these Terms and Conditions, you shall be liable for any losses and damages caused to Visara Naturals, our partners, or any other entity with whom we collaborate.
You shall not host, display, upload, modify, publish, transmit, update, or share any information that:
- Belongs to another person without proper authorization;
- Is harmful, harassing, blasphemous, defamatory, obscene, pornographic, libelous, invasive of privacy, hateful, racially or ethnically objectionable, disparaging, or otherwise unlawful;
- Harms minors in any way;
- Infringes upon any patent, trademark, copyright, or other proprietary rights;
- Violates any prevailing laws;
- Deceives or misleads the recipient about the origin of the message or communicates offensive or threatening information;
- Impersonates another person;
- Contains software viruses or any other computer code or programs designed to disrupt, destroy, or limit the functionality of any computer resource;
- Threatens the unity, integrity, defense, security, or sovereignty of India,
