Privacy Policy
Visara Naturals
The following privacy policy (the “Privacy Policy”), developed by Visara Naturals (referred to as “we” or “us”), explains our policy on privacy and demonstrates our commitment to fully comply with applicable Indian laws governing data privacy, including the Information Technology Act,
2000, and the Information Technology (Reasonable Security and Procedures and Sensitive Personal Data or Information) Rules, 2011, which govern the collection, use, and disclosure of sensitive personal data or information collected from our users (“you”/ “user”) and duly published as required under applicable Indian laws.
At Visara Naturals, we understand that you care about how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. We encourage you to read this Privacy Policy before using our website https://visaranaturals.com/ (the “Site”). By visiting the Site, you are accepting the practices described in this Privacy Policy. This Privacy Policy does not apply to any non-personal information disclosed by you or collected by us or any personal information or data that is in the public domain or disclosed pursuant to applicable laws. Visara Naturals reserves the right to modify the terms contained in this Privacy Policy at any time. The modified Privacy Policy will be effective from the date on which such modified terms are published on the Site.
This Privacy Policy explains
What information we collect and why we collect it.
How we use or are obligated to use that information.
Under what circumstances we disclose the information shared.
COLLECTION OF INFORMATION
Nature of information collected – Our Site may, on various occasions, require you to provide us with the following personal information:
“Contact information” (i.e., information that could be used to contact you such as full name, postal address, phone number, and email address as well as your computer’s unique IP address).
“Financial information” (i.e., passwords, credit and debit card numbers, and bank and other financial institution account numbers).
“Demographic information” (e.g., PIN code, city, gender, purchase history information, posting and sales information, and age as well as IP addresses that are not unique to your computer).
However, you can visit most pages on the Site without providing us with any information about yourself. In such cases, our systems may collect information that is sent over the internet without your control such as your IP address and other such information. We may also use software tools to measure and collect session information, including page response time, download errors, length of visits to certain pages, etc.
We emphasize that no sensitive personal information or data is collected about or from you without your consent. However, we may collect information or data voluntarily submitted by you, including while making purchases on the Site, contacting us through the Site, answering surveys and polls, entering contests and similar promotions, and signing up for updates. The voluntary provision of information by you, including by the use of the Site, will be deemed as consent.
Please note that nowhere on the Site do we collect contact information or financial information from children under the age of 18 (eighteen) years of age of which we have actual knowledge. If you are under the age of 18 (eighteen) years, you may use the Site only with the involvement of a parent or guardian.
You acknowledge and agree that any and all information provided by you on the Site is provided by you voluntarily and at your own risk. While we make all efforts to ensure the safety and security of the information provided by you, we shall not be responsible for any loss or theft of data. Any information provided by you may be retained by us for providing the intended services of the Site and for meeting our obligations under applicable law. Even if you delete your user account on the Site, we may have to retain the information provided by you for a short period of time until the same can be removed from our servers and for compliance with our obligations under the law (if any).
You shall be responsible for the accuracy of the information provided to us for the use of the Site. If there is any mistake in or change to the personal information provided by you for the use of the Site, you shall immediately notify us at [email protected]. You shall be solely liable for the consequences of providing incomplete, inaccurate, or incorrect information on the Site. Where we have reasons to believe that the information provided by you on the Site is incorrect or incomplete, we may restrict you from using the Site.
PROCESSING OF INFORMATION
Purpose for which information is collected and retention of data – We use the requisite information, as may be required from time to time, to help us efficiently perform transactions and provide the services intended to be provided by the Site. We may use your personal information to make the Site more relevant to your needs and create and publish content that may be useful to you. We use customer details to send out newsletters; however, you can always unsubscribe if you do not wish to receive newsletters.
We may also use your information for internal business purposes, such as analyzing and managing our businesses.
Your information collected from the Site may be combined with other information collected by us via other online or offline sources, with demographic information and other information that is available in the public domain.
We do not retain any personal information or data received by us longer than necessary for achieving the above purposes unless otherwise required under any applicable Indian laws.
SHARING OF INFORMATION
The information that we collect about you is critical to our business. We respect and value this information and do not want to jeopardize the flow of information between our customers and the Site. Therefore, we are not in the business of selling this information to other websites or businesses. There are very limited circumstances where we do share some customer information.
We share customer information only as described below and only with entities that are either subject to this Privacy Policy or follow practices at least as protective as those described in this Privacy Policy. However, we shall not be responsible or liable to test the accuracy and/or veracity of such information provided by you.
Third-party service providers – We work with other companies and individuals to perform functions on our behalf. Examples include fulfilling the services sought to be provided on the Site and processing credit card payments and providing customer service. Further, for instance, your payment information, such as credit card number and expiration date, etc., will be processed by the respective banks and/or third-party payment gateway if you wish to make any purchases on the Site. Furthermore, to perform functions and/or provide services as per our Terms of Use, your personal information that we collect may be stored on a remote server managed by a third party that ensures the same level of data protection as prescribed under Information Technology (Reasonable Security Practices and Procedures) Rules, 2011.
These third-party service providers have access to personal information needed to perform their functions but may not use it for other purposes. In such cases, we often require these service providers to enter into agreements with us regarding the confidential handling of your information.
Business transfers – We reserve the right to sell, transfer, or otherwise share some or all of our assets in connection with a sale of assets; a merger, acquisition, or reorganization; or filing for bankruptcy. You will have the opportunity to opt out of any such transfer if the planned processing of your information by the purchaser differs materially from that set forth in this Privacy Policy.
